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'It hasn't delivered': The spectacular failure of self-checkout technology

https://www.bbc.com/worklife/a....rticle/20240111-it-h

'It hasn't delivered': The spectacular failure of self-checkout technology - BBC Worklife
www.bbc.com

'It hasn't delivered': The spectacular failure of self-checkout technology - BBC Worklife

Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.